How To Identify Text Scams

Hello! Your package with tracking code AH-6253-YK39 is waiting for you to set delivery preferences. Click this link… DON’T CLICK THIS LINK! Text message scams have become increasingly common, and scammers are getting better at making their messages look legitimate. Knowing how to spot these scams can protect your identity, your money, and your peace of mind.

Fake Texts & Phishing

What is the purpose of a fake text? Scammers send fake text messages to “phish” for information. Phishing is the practice of tricking people into revealing personal or confidential information. Once they have this information, they can gain access to your email, financial institution information, or other accounts. Or, they can sell your information to the highest bidder. Always think twice before submitting this information to anyone:

  • Passwords
  • Account numbers
  • Social Security number

How To Identify a Fake Text

Check The Sender’s Information

Before you even read the message, take a moment to look closely at who it’s coming from. Scammers often use phone numbers that appear random, overly short, or as slightly altered versions of legitimate business numbers. Some may even use names that look official at first glance but contain subtle misspellings or unusual formatting. If the sender doesn’t match the contact information listed on the company’s official website or past messages you’ve received, that’s a strong sign that the text may not be legitimate.

Review The Message Content

Scam texts usually follow a similar pattern; this pattern is designed to trick you into acting quickly or revealing personal information. Recognizing these signs and patterns early is your best defense.

  • Use of urgent language - Scammers try to create panic by claiming your account is locked, a payment failed, or you must act “immediately.” This pressure is designed to make you react without thinking.
  • Urges you to click on a link - Fake texts frequently include links that lead to fraudulent websites. These sites may look real, but they are designed to steal your information.
  • Contains spelling and grammar errors - Many scam messages include awkward phrasing, typos, or unusual formatting. Legitimate companies typically avoid these mistakes.

What To Do About Fake Texts

  1. Don’t respond or engage. Ignoring a suspicious or spam text is the safest first step. For spam texts, even responding “STOP” can confirm your phone number is active and lead to more messages from other numbers.
  2. Avoid clicking on links. Scam texts often include links designed to steal personal information or install malware. If something feels off, don’t tap it.
  3. Block the sender. Most phones allow you to block numbers with a single tap. While scammers often switch numbers, blocking still helps reduce repeat attempts.
  4. Strengthen your phone’s security. Keeping your device updated, enabling spam filters, and using strong authentication on your accounts can help prevent scammers from gaining access.
  5. Report the text. Copy the message and forward it to 7726 (or “SPAM”) to report them to your wireless provider. Some phones allow you to do this with a single click on a "Report Spam" link.

Staying alert to the signs of fake texts is one of the best ways to protect your personal information and avoid scams. By knowing what to look for and taking quick action when something feels off, you can keep your accounts and devices safer. The more informed you are, the harder it becomes for scammers to catch you off guard.